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Go to the shopFrequently asked questions
1. How can I place an order?
You can simply choose your desired product, select the size, and click “Add to Cart.” Proceed to checkout, fill in your details, and confirm your order. You will receive a confirmation call or message shortly.
2. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery nationwide across Pakistan. You can pay the courier when your order arrives.
3. How long does delivery take?
Delivery usually takes 2–5 working days, depending on your city. During sales or holidays, slight delays may occur.
4. Can I exchange a product if the size doesn’t fit?
Yes, size exchanges are available. The product must be unused, in original condition, and reported within 3 days of delivery.
5. What should I do if I receive a damaged or wrong item?
In case of a damaged or incorrect item, contact our support team immediately with photos. We will arrange a replacement or refund as per our policy.
6. Do you offer refunds?
Refunds are available only for damaged or wrong products. Size issues are eligible for exchange only, not refund.
7. How can I contact customer support?
You can reach us via email at anmshoes.pk or through our customer service number available on the website. Our team is here to assist you during working hours.
